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Fast, expert care from your local pharmacist — when it’s safe and appropriate to do so.
The Common Conditions Service allows trained pharmacists to assess and treat a range of everyday minor health conditions, helping you access timely care while ensuring your safety always comes first.
This service is designed for specific, suitable conditions only and includes clear referral to your GP or hospital when needed.
What is the Common Conditions Service?
The Common Conditions Service is a pharmacist-led clinical service delivered under nationally approved HSE clinical protocols.
Under this service, trained pharmacists can assess your symptoms, decide whether the service is safe and appropriate for you, prescribe prescription-only medication where clinically appropriate, provide self-care advice, or refer you to your GP or hospital if further care is needed.
The service is designed to support GP care, not replace it.
Conditions We Can Help With
How the Common Conditions Service Works
- Select your condition
- Complete a short pre-screening questionnaire
- Select your pharmacy of choice – your information is securely sent to the pharmacy
- A pharmacist reviews the information clinically
- A member of the pharmacy team contacts you to arrange an appointment or provide advice and referral information if you are not eligible
- You will receive a text or email confirming the appointment time if booked
- All consultations take place in a private consultation room to ensure confidentiality
Submitting the pre-screening questionnaire does not guarantee treatment.
What to Expect From the Service
- Careful review of your symptoms by a trained pharmacist
- A private consultation, where required
- A clear explanation of treatment options or self-care advice
- Prescription of medication where clinically appropriate
- Clear guidance and referral to your GP or hospital if further care is needed
Is there a cost?
The Common Conditions Service is a private consultation service. The consultation fee will be explained to you before you proceed.
If medicine is supplied, it may be covered under your Medical Card, Drugs Payment Scheme (DPS), or Long Term Illness Scheme (LTI), where applicable.
Important Information
Not all conditions or patients will be suitable for this service.
You will only be treated under the Common Conditions Service when it is clinically appropriate and safe to do so. If your symptoms fall outside the service criteria, your pharmacist will advise you on the most appropriate next step.
Information on this page is for guidance only and does not replace a medical diagnosis.